Roofmates support

Roofmates by Cedarwave Technologies is a shared-living companion. For help with the app, email the dedicated Roofmates support address with the details below.

Email Roofmates support

What to include

Tell us what happened, the device and operating-system version you use, and the Roofmates app version. Do not email passwords, verification codes, payment-card details, authentication tokens, or service-account keys.

Response expectations

We aim to respond within two business days. Security or privacy requests are prioritized and may require a safe identity-verification step.

Policies and account controls